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  • If you love the shopping experience at shoppers stop, you'll want to be part of this fantastic rewarding experience.


    Being a First Citizen, part of our exclusive rewards program, entitles you to privileges, preferred service

    Be a First Citizen Link your card

Rewards & Benefits

  • In Store

    • Your Card is valid across all the Shoppers Stop Stores*
    • Parking charges can be reimbursed*
    • Exclusive Sale Preview*
    • Exclusive Cash Counter*
    • Free Home-Delivery of all altered garments.*
    • Instore & Outstore Offers & Discounts*
    • Earn Reward Points Every Time You Shop*
    • Become a First Citizen and get 100 bonus points
    • Membership Valid for 2 Years
  • Outside Store

    At Shoppers Stop, we decided to go out of our way for you. So that when you step out of our store, you still enjoy being a first citizen.

    That’s right! We have made quite a few exclusive associations through which you can reap the benefits and privileges of being a First Citizen at restaurants, gyms, beauty salons and more. Make sure you carry your First Citizen Card and flash it at the listed places. You can avail exclusive offers, get discounts & enjoy privileges.


Earn Reward Points

Points can be earned with online or offline purchases, if you are a First Citizen Card owner.

  • To earn points for an online transaction, simply, enter your card number on the "Shopping Bag" page. This page appears once you add an item to your shopping cart.

  • While shopping offline (at our stores) please mention your First Citizen Card Number at the billing counter. Please do show your card with every purchase, points will be added to your account.

  • Please do enrol now to enjoy bountiful and exclusive surprises on redemption of these points

Card Types and Reward Points

Avail exclusive offers, get discounts & enjoy privileges at restaurants, gyms, beauty salons and more with your First Citizen Cards.

  • 1 reward point for every Rs. 100 spent

    You are classic card holder at the time of purchase

  • 2 reward points for every Rs. 100 spent

    If you shop for Rs.10,000 and above within 2yrs, you cards will get converted in to silver edge

  • 3 reward points for every Rs. 100 spent

    If you shop for Rs.40,000 and above within 2yrs, you card will get converted in to Golden Glow

    • *One reward point = 60 paise
    • *Reward Points cannot be earned on purchases made using any Vouchers
    • *Reward points cannot be earned on the purchase of discounted merchandise.

Redemption Process.

To redeem the loyalty points, your First Citizen card has to be linked with the Registered account of Shoppers Please check the following steps to link and redeem your rewards points.

Lost Card

In order to apply for an Associate Card or a Lost Card at our stores. Fill up the requisite details in form and visit the First Citizen Desk of your closest store.

Steps to redeem your points


    Browse or search for the items you would like to order. A keyword search box 'I'm looking for' is located at the top of the site. You will also find a list of categories under the navigation bar.


    While on the product details page, select the size (if applicable) and click on 'Add to Bag' button. Once you've added an item to your Shopping Bag, you can continue to search or browse the site until your bag contains all of the items you want to order.


    Click on 'My shopping bag' icon placed on the top right hand corner of the page. Take a moment to review all of the items you've placed in your Shopping Bag & Click on 'Proceed to checkout' button.


    You are 'Registered User' use your email address and password and click on 'Continue' button. Tell us where you would like us to ship your order. We do not ship internationally or to 'PO BOX' addresses. Free Gift wrap can be requested by clicking 'Add Gift Wrapping' checkbox under the item. Click on 'Continue' button to proceed.


    Select 'Redeem your First Citizen Loyalty Points' in the available payment options, enter the amount you wish to redeem and you log in password. If your points are insufficient, you may use EGV, GC, Credit/Debit Cards or Net banking to pay the balance.