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    Communication from Our MD & CEO, Rajiv Suri


Dear Colleagues,
 
Our Country is going through an extraordinary crisis. We do hope our decisions and proactive actions during this time has helped in keeping you safe.
 
As you will have seen from a number of our crisis management communications, our main objective is to protect our employees, our customers, ensure business continuity and take all responsible actions to help stop the virus spreading.
 
In the most recent development, the Maharashtra state government has ordered that all offices be closed in Mumbai till 31st March 2020.
 
I am writing to reassure you that we have devised comprehensive crisis plans to overcome this situation, and in accordance to which, designated Services Office employees from each department will continue to support you by working from home. Our HR department and your direct manager will communicate these names to you directly.
 
The Zonal Controllers & Zonal HR heads will be working through the crisis and will be available at all times to serve and connect with you.
 
A strategic team of key employees consisting of a few CXO’s and myself will also meet offsite regularly to review the situation, decide future course of actions and keep communicating to you. We will together persevere through this crisis, the leadership team is committed to your safety and shall remain available to you anytime you need support.
 
I would like to say a big thank you for your cooperation, efforts and dedication in your day-to-day work through these difficult times.
 
Thank you once again for all your hard work and for adapting to this crisis situation. Let us help one another and look out for one another. Stay safe.
 
Best Regards,
 
 Rajiv Suri
Customer Care Associate,
Managing Director & Chief Executive Officer  
Shoppers Stop Ltd.

 

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