Once the First Citizen form is link follow below steps.
STEPS TO REDEEM YOUR FIRST CITIZEN POINTS ONLINE
1. Find the Items You Want to Buy
Browse or search for the items you would like to order. Keyword search box "I'm looking for" is located at the top of the site. You will also find a list of categories under the navigation bar.
2. Add the Items to Your Shopping Bag
While on the product details page, select the size (if applicable) in the dropdown box, and click on "Add to Bag" button. Once you've added an item to your Shopping Bag, you can continue to search or browse the site until your bag contains all of the items you want to order.
3. Proceed to Checkout
Click on "My shopping bag" icon placed on the top right hand corner of the page. Take a moment to review all of the items you've placed in your Shopping Bag & Click on "Proceed to checkout" button.
4. Enter a Shipping Address
If you are "Registered User" then use your email address and password or Select "Guest User" and click on "Continue" button. Tell us where you would like us to ship your order. We do not ship Internationally or to "PO BOX" addresses. Free Gift wrap can be requested by clicking "Add Gift Wrapping" checkbox under the item. Click on "Continue" button to proceed.
5. Check Order Details
Verifiy the item selected, the shipping address provided and the amount payable. Click on "Continue" button to proceed.
6. Payment Option
Select from the available payment options and click on "Place Order" button to complete your order.
NOTE: You need to provide your credit/ Debit card details (if price of the selected product is higher than your available points, then the balance amount will be deducted from your Credit/Debit card)